Pixie Dust & The Mountain of Mediocrity | gapingvoid

Oh, social media does play a massive role in the success of a product that people love, but it is not the product-to-users “engagement” that matters, it is users-to-users (and users-to-potential-users). If people love what a product, book, service lets them *do*, they will not shut up about it. The answer has always been there: to make the product, book, service that enables, empowers, MAKES USERS AWESOME. The rest nearly always takes care of itself.

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